User Case 2

Supporting change for a French property group in transformation

Issue

With new ways of working, a move to a flexible office, the reduction from 25,000 m² to 12,000 m² with a constant workforce, our client wanted to guarantee improved efficiency combined with better working conditions.

Solutions implemented

Mindful of the issues, our client has implemented all the CSM services connected to its meeting room management solution.

Benefits

The CSM Dashboards, which everyone can read, made it possible to set up a constructive dialogue between all the actors (Senior Management, Managers, HR, Property, Health and Safety Commission …). False problems and discussions around subjective data have disappeared. Using powerful KPIs, decisions were simple and quick to make, easy to communicate and accept.

Using Analytics tools, the client was able to define all the changes to layout and general rules on site which enabled the two stated objectives to be reached: efficiency and well-being (adjusting the ratio of flexible office space and allocation of space per entity, creation of a shared project space, support for changes in employee behaviour).

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Supporting change for a French property group in transformation

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