User Case 5

Initiating digitalisation of the working environment for a French bank

Issue

As digital is a source of agility, sharing and performance, the client wanted to initiate this approach for its property management and entrusted it to its innovation department.

Solutions implemented

As a first step, CSM rolled out all services except Connect.

Benefits

After a series of tests and benchmarking of available solutions, the client selected CSM for its simplicity of implementation and the reliability of its measurement.

This selection phase enabled the client to understand the need for and the importance of appropriate support: roll-out, training, transfer of skills, sharing of experience with other clients, etc. With CSM, the customer’s expectations were met. Indeed, their property expertise, the structuring of processes and the support offered by CSM also made the difference.

Digitalising the work environment with a global leader in IT and digital transformation 

Supporting change for a French property group in transformation

Maximising the use of space for a world leader in insurance

Maximising the use of space for a European bank

IInitiating digitalisation of the working environment for a French bank